Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts or submit a testimonial below. It means the world to us to hear from you and know that we’ve made a difference.

Submit a Testimonial

Thank you to everyone that had a hand in preparing Malcolm's Life Celebration! We appreciate you all so very much! You had patience and willingness to listen, change, and adjust everything that made our Malcolm unique. You were able to bring him back on the big screens even if just for a couple of hours. I just can't thank you enough for everything.

Kimberly S.

September 11, 2023

You guys went above and beyond for my family and I. The entire process was handled with extreme care and sensitivity. I didn't have to worry about a complicated arrangement, it was very convenient. I was able to have extra time with my son where he looked beautiful. I'm forever grateful for that. The service was even more gorgeous than we could've imagined. Thank you so much for the generosity, professionalism, and hard work to make everything happen for my baby boy and our family.

Susie W.

August 30, 2023

1 - Your immediate attention to our questions and concerns was calming and generous. 2 - In the midst of our grief and tears, you reached out and guided us. Thank you so very much!

Diana A.

August 07, 2023

O'Donnell's was extremely kind & accommodating, meeting up on a holiday weekend. Even though Mom had things planned out, it was a difficult process to go through & everyone (Rory & April) was extremely helpful & kind navigating us through this. The service was beautiful.

Dawn J.

July 10, 2023

I was very impressed by everything your funeral home did for my dad. So many people said it was something they had never seen before. The setup was so beautiful and amazing. Thank you so much for helping make our loss so much easier by the way it was all handled.

Terri S.

July 03, 2023

The staff went above and beyond to honor my mother's memory. Her personality was expressed in a beautiful way. Words cannot express the gratitude from our family. Thank you for everything. And a special thank you to Rory and April for going above and beyond in honoring and supporting our family. -The Orr family

Robert O.

June 21, 2023

All staff was very kind and helpful. Could not have had a better service.

Robert K.

June 08, 2023

We are very pleased with the service we received. Everything was wonderful and put together perfectly. Everything I requested was honored. My heart felt full. We will recommend and continue business with O'Donnell-Cookson in the future.

Cheryl B.

May 11, 2023

Whoever set up the pictures on the walls did an excellent job. We had many comments from friends and family about quality of this. All and all, every aspect of the services was very professionally done.

Terry W.

May 01, 2023

Rory and the entire staff did a fine and very professional job in every regard, simplifying things in every way possible and did so at a reasonable cost. Many people commented on how well they'd done in a variety of ways, including making my mother appear to be many years younger than she was.

Jack W.

April 21, 2023

They took special care & understanding during this difficult time. Listened to us describe our loved one and exceeded our expectations with the visitation & funeral. Thank you so much for everything!

Carrie L.

April 17, 2023

I've had the unfortunate experience to attend several funerals in the last few years and the services you provided for my father's funeral were by far no comparison to other local homes. Your services were excellent, and you offered and provided much more personal touches than any funeral I've seen. Our entire family was amazed. Thanks.

Denver E.

April 04, 2023

Thank you for going above and beyond for our family. Our dad was truly memorialized for who he was during his life. We could not be more pleased. Thanks again.

Danielle V.

March 29, 2023

The pain of my mother's passing faded away when I saw the thoughtfulness & care you took to listening to stories about her life. The photos & displays were truly a celebration of her life, and I would recommend anyone to use your services. Simply the best! I know my mother would have been proud.

Kelly J.

March 29, 2023

Thank you for your amazing service!

Jane M.

March 13, 2023

The personnel went over & beyond what was expected. The photo gallery was out of this world and gave family and friends different angles in which to view.

Peggy J.

March 13, 2023

Everything was made to reflect Jim's life. Everyone made this devastating time much easier on the family. We truly appreciate Rory's help through it. Absolutely would recommend O'Donnell-Cookson to anyone.

Kathy C.

March 09, 2023

As I have written earlier, I could not have asked for more attentiveness to the details given for my husband's service. Everyone was kind and caring, which gave me and our family comfort.

Patt S.

March 09, 2023

Thank you all so very much for your comfort and caring for our families wishes. We came in and changed the original plan but you didn't miss a beat. You did everything the way we had hoped and the service was beautifully done with all the memories we needed to remember him and the legacy of this great man will live on forever. Thank you so very very much.

Mallory Stille

January 30, 2023

We were provided excellent services in a respectful, compassionate, and caring manner. Many thanks.

Phillip L.

January 23, 2023

Beautifully displayed for the cremation. Everything was explained and if I had any questions, they were answered promptly. Our family thanks you all at O'Donnell-Cookson.

Carol M.

December 30, 2022

We couldn't have asked for better service. Everyone we talked to was so kind and helpful. We didn't feel rushed or pressured. You walked us through everything so that we didn't forget anything. We would highly recommend your services to our family and friends. Thank you so much.

Carol W.

December 22, 2022

Thank you for the very professional handling of all of the services. I only wish I had completed my preplanning. I would have been better prepared for my impact.

Andrew F.

December 21, 2022

You guys did an amazing job. From start to finish, you made the process so easy and special. You truly made it a celebration of life and I couldn't have asked for more. I regretted not taking pictures of the wonderful job you did with everything. But even then, you guys covered that too, which was so great because I loved all the special details you included. Thank you so much for making it so very beautiful.

Cassie O.

December 09, 2022

As I had told Rory after my mom's memorial, I couldn't have asked for anything more. They/it gave me such comfort with all of the work and detail they put into my mom's memorial. It put me at ease. My mom was smiling down at the wonderful job they did! Thank you.

Lisa S.

November 21, 2022

In this difficult time, the staff made things much easier and didn't pressure us. They assisted us with every step and used tremendous patience with us. We are very thankful.

Mike & Karmon K.

November 17, 2022

The staff went above and beyond expectations! The themes associated with Sonny's life were presented, in detail, all around the room; so awesome! Amazing presentation! Such details. O'Donnell-Cookson made my husband proud. I recommend them highly!

Debra S.

November 15, 2022

Very pleased with the service. Awesome job!

Daniel G.

October 13, 2022

We were very pleased with the wonderful service Aunt Dottie had. Even a nephew from New York City was very impressed.

Gene C.

October 11, 2022

Great work and great people.

Scott S.

September 21, 2022

Fantastic audio/visuals presentation. Found related pictures to Dad's background. Awesome graphics on vault cover. Very friendly staff and director (Jimmy).

Todd K.

September 21, 2022

The service to celebrate our loved one was amazing. Each staff member took the time to actually know him and made his Celebration of Life be known to everyone. We cannot thank you enough for putting everything together and walking with us during this journey.

Shirley M.

September 14, 2022

Your funeral home was extremely attentive to our needs. We could not have been more pleased with the life celebration for our father. You answered our every need and question, and even put up with a tremendous amount of pictures and items :) Our Dad's entire family has been buried by O'Donnells since 1935. So glad you are in Quincy!!

Amy K.

September 12, 2022

Hey Rory, on behalf of the Lawless family I just wanted to thank you again personally. Your team’s work was amazing and that display was perfect. My grandfather would have been so tickled to see everything you guys did. His visitation and funeral services were the best I’ve ever seen and we can’t thank you enough for helping send him out in such a special way that he would’ve absolutely loved. Thanks again.

Josh L.

August 15, 2022

December 25, 2019 O’Donnell Cookson Celebration of Life Home 1435 State Street Quincy, Illinois. 62301 Dear Jimmy and Rory, Our family was overjoyed with everything you prepared and created to showcase how wonderful our Daddy, Larry Rowe, was. You perfectly captured the essence of this very unique and special man. The awesome banner, the picture cards we were given when we came in, along with the fabulous collage, were such welcoming and happy reminders of our Daddy. We stepped inside your facility feeling very sad and dreading the experience. Much to our delight, our feelings and spirits were so uplifted because of the numerous ways you showcased him. You could not feel sad. Everywhere you looked there was something to smile about. Your creativity and sincere interpretations of his life were spot on. We were so tickled to see him playing Wheel of Fortune and he so loved his red VW. You gave us and all of his guests a real look back at his wonderful life. We so appreciated all of your meticulous work and efforts to make every detail perfect. We cannot thank you enough for truly celebrating our Daddy’s life. He was a remarkable man. Your hard work made our day a happy memory instead of one of sadness and emptiness. Sincerely yours, Jane Blickhan and Janet Brammer

Jane and Janet

December 25, 2019

In addition to your excellent services, I would like to add your office was friendly and very informed.

Joyce M.

O'Donnell has taken a well-liked funeral home in Quincy and made it better. At my wife's funeral, O'Donnell-Cookson was able to surround everyone with her. You could not help but feel her presence.

Richard C.

The funeral director who helped us was Rory. I just want you to know that he was wonderful! He was so kind and calm, yet when we first met and my sons got to joking around, he was right there with all of us. He just was great through it all!

Kathy F.

The services provided were beyond my expectations...very professional but in a relaxing and comforting environment. Rory and all of the staff were so caring, kind, and helpful throughout the entire funeral process. I couldn't have asked for more and would recommend them wholeheartedly!

Connie P.

I was more than pleased with the care we received during our time of grief. The attention they gave every detail was unbelievable.

Sharon C.

You all went up and above to make all the videos and pictures really show the best things in William's life and his love he had for them and his family. I can't thank you enough for all you did.

Tammy W.

I was blown away at my mom (Verene Poe's) Celebration of Life. When we walked into the Celebration of Life room with all the pictures and the way you displayed things about my mom's life, I thought it was amazing. I couldn't have asked for anything better. Your staff did an amazing job. You all are awesome. Thank you!

Missy B.

Thanks to you guys, my grandmother's Life Celebration was beautiful. Everyone was very helpful and kind in our time of loss. Thank you for all of your help.

Summer T.

Everything was fantastic. When you were in the room, it felt like Ken was there with all of the memories. Everything was well organized. Always there to give a helping hand with everything.

Susan S.

In a rough time in our lives, the staff made it easy to ask/answer questions. They were so friendly and helpful. Thank you for everything.

Bobbie S.

Very impressed with all services provided, and they took care of all insurance claims. Thank you all so much.

Karen S.

The whole experience was above and beyond any of our expectations. We dealt with Rory through the whole process and were again more than satisfied. The viewing area was beautiful and we received multiple comments from friends and others. Thank you so much for your service.

Kay C. & Family

The service and compassion received to make planning a service from a distant connection made this time so much better for myself and family. Thank you.

Barbara B.

Our family thanks your staff for making Jack's Celebration of Life so special for us. We were so surprised how much work your staff put into it to make it so beautiful. The presentation of the urn was so beautiful with the plants, lighting, and his pictures. We were so pleased with everything. Thank you for everything you did for us to make it so special.

Sue H.

Very very nice, couldn't have asked for more.

Connie B.